PATIENT FAQ

Where is Lake Forest Internal Medicine located?
We are located in Libertyville, Illinois at 1800 Hollister Drive, Suite 211.

What are the directions to your office?
We are located on Hollister Drive which intersects with Milwaukee (Route 21) Ave.
about one quarter mile north of Route 60.

If you are coming from the South.
Travel north on Milwaukee Ave, crossing the intersection of Route 60. Continue to travel
north, to the intersection of Milwaukee Ave. and Hollister Drive. Turn Right, heading east,
follow Hollister Drive to our office located at 1800 Hollister Drive, Suite 211.

If you are coming from the North.
Travel south on Milwaukee Ave, crossing the intersection of Route 176. Continue to travel
south, to the intersection of Milwaukee Ave. and Hollister Drive. Turn Left, heading east,
follow Hollister Drive to our office located at 1800 Hollister Drive, Suite 211.

Where should I park?
You can park in the lot located directly adjacent to our professional building.

What should I bring to my first visit?
It is very important that you bring your current insurance card and photo ID to all appointments. Also,  remember to wear a mask.

What if I have to cancel my appointment or reschedule?
If you are unable to keep your appointment, kindly give us 24 hours notice,
at which time we can reschedule your appointment. There may be a fee for
missed appointments without notice.

Which insurance plans do you accept?
Please find below a list of accepted insurance plans. For further details please call our office.

Aetna PPO and POS and HMO

Aetna (State of Illinois)

Alliance PPO

Blue Cross Blue Shield PPO

Blue Cross/Blue Shield Choice-ALPHA PREFIX: XOF, CTY, CYL, XOD, XOX

Cigna PPO and POS and HMO

Cigna Great West PPO

Harken Health Choice Plus

HealthLink PPO

Humana

Medicare

MultiPlan

PHCS Private Healthcare System PPO *CHECK CARD FOR NETWORK

Tricare

United Healthcare PPO and POS

United Healthcare Core

United Healthcare Choice Plus

Zelis Network Solutions, LLC

What about my co-pay?
All co-payments must be made at the time of service. We accept cash, checks, Visa, Mastercard, American Express and Discover.